Panasonic — Carelessness, irresponsible, negligence in the services and question mark on quality of Panasonic co, a reputed brand.?- REMINDER

Address:

GURUGRAM

REMINDER

This is to inform you about some discrepancies have been found in services of PANASONIC CO.:

1. It’s a serious matter of PURCHASE PANASONIC PRODUCTs, for which we are facing the problem since the first date of purchase like financial loss of Rs. 52000/-
2. Gas is leaking in each year, i.e, THRICE in a Season (in guarantee period) in spite of BLUE COATING IN PANASONIC A/Which puts a question mark on quality of Panasonic Product?
3. This is a pending case since a very long time, not re –solved at your end till date, only WASTAGE OF TIME & ENERGY BY CO.

Following are given below evidence of DISCREPANCIES, CARELESSNESS, IRRESPONSIBLE, NEGLIGENCE IN THE SERVICES and QUESTION MARK ON QUALITY OF PANASONIC Co, a Reputed Brand.?

1. INSTEAD OF REPAIR AT SITE, AERAMAC SERVICE CENTRE TAKEN THE A/C SET AT THEIR CENTRE on 29/07/21?
2. DAMAGED THE CONDENSER PART OF A/C DURING REPAIR AT SERVICE CENTRE ?
3. PART DAMAGED DUE TO PUT HIGH PRESSURE OF NITROGEN GAS IN A/C SET?
4. CONDENSER PART IS OK AT OUR HOME, NO PREVIOUS HISTORY OF ANY DAMAGE IN CONDENSER?
5. A/C SET LYING AT AERAMAC SERVICE CENTRE FOR 9 DAYS WITHOUT ANY REASON?
6. DAMAGED, UN-REPAIRED A/C SET DELIVERED AT SITE WITHOUT ANY INTIMATION / INFORMATION ON 06/08/21 ?
7. PERSON OF SERVICE CENTRE LEFT A/C WITHOUT ANY FITTINGS OF WIRES, ACCESSORIES, NUT BOLT NOT FITTED AT THEIR POINTS, IT SHOWS CARELESSNESS OF PANASONIC?
8. QUESTION MARK ON THE PRESENCE OF COMPRESSOR AND OTHER PARTS IN DELIVERED DEFECTIVE A/C SET, NOT CHECKED AT SITE ?
9.A/C SETS ARE COMPLETELY DAMAGED BY PANASONIC CO., DURING A VERY SHORT PERIOD OF 5 YEARS, QUESTION
MARK ON QUALITY OF PANASONIC PRODUCTS?
10. NOT REPAIRED, REFUSED TO REPAIR THE SET, DUE TO GAS LEAKAGE WITHIN THE WARRANTY PERIOD OF 3 MONTHS?
11. QUESTION MARK ON QUALITY AND SERVICE OF PANASONIC ?
12. FINANCIAL LOSS OF RS. 52, 000/- BY PANASONIC CO. ?
13. IRRESPONSIBILITY AND NEGLIGENCY BY SENIOR STAFF OF PANASONIC CO., i.e, Mr. Prateek Arora, and Mr. Jasmit Singh?
14. IRRESPONSIBILITY AND NEGLIGENCE, CARELESSNESS BY OWNER OF AERAMAC SERVICE CENTRE, i.e, Mr. Naveen Sharma?

P.S. : We including our kids have suffered mental agony, harassment and financial loss due to Irresponsible and Negligence in the service of PANASONIC CO. which could be compensated with vindication of our right, i.e POOR QUALITY AND POOR SERVICE OF PANASONIC Co.

In the view of above all the evidence, REPAIR THE FAULT SATISFACTORY AT COMPANY OWN COST (at FOC) due to irresponsible, negligence in the service of PANASONIC CO.
We are facing regular problems in both Panasonic ACs since the date of purchase till date (available all the evidence) . It’s only a waste of time and energy by Panasonic Co.

IT’S PUT A QUESTION MARK ON QUALITY OF PANASONIC, a reputed Brand ?

TWO OPTIONS ARE LEFT:-

EITHER REFUND OUR PAID AMOUNT OF PURCHASE WITH COMPENSATION AMOUNT for both Manufacturing Defective A/c Sets of PANASONIC,

OR

REPAIR FAULT WITH REPLACEMENT OF THE DEFECTIVE PART FOR NO COOLING ( in Warranty period, i.e, 3 months ) at FOC basis immediate.

Hope you will do justice with us, WAITING.

Thanks and Regards

RAJESH ARORA
Mob. No. [protected]