Panasonic — cheated by selling a defective refrigerator

We bought a panasonic refridgerator latest model from alfa in mumbai, but within 3 months it started making loud noise. We complained on toll free no. & asked them to replace as we had just bought it & this is not expected from a new piece. They changed a spare part & didn't replace. Again within 9 months it stopped working. Again they repaired & didn't replace.
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Panasonic India customer support has been notified about the posted complaint.
Feb 17, 2018
Updated by Pooja Hundia
Not only the fridge is technologically unsound but even the Panasonic company is also not at all trustworthy. They keep on pursuing the customer to repair the fridge while in warranty and later when the problem persists, they say it's out if warranty and can't do anything about it. Frauds and cheaters. Japanese company looting Indian customers with false hopes.
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