Panasonic — complaining about panasonic service center jaipur ie (raj associates)

Address:Chennai, Tamil Nadu, 600032
Website:18001031333

I had purchased a panasonic refrigerator in 2012. Yesterday suddenly its stop working after a noise. I complained to panasonic they send a technician and checked the refrigerator. He said its compressor is not working its must be change. He told me the estimate rs 6000. When i asked him about warranty, he said no warranty for any spare part.
I would like to know how it is possible that a multinational company does not give warranty for spare parts and its not a small part its a compressor..
I would like to mention here that a local technician giving one year warranty for compressor and his job work...
My second objection is that they dont take cheque payment for job.
Please look at the case

Thanks

Thanks
Was this information helpful?
No (0)
Yes (0)
Panasonic India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have brought Panasonic washing machine 2 days before, but still I haven't received any call from technician for demo.
Called serval times in Panasonic customer care ...very pathetic service ...there are not able to arrange a technician for borivali location
very bad service... not at toll happy with services...

Regards
Clyde
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Panasonic India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    2013
    Pending
    0
    Resolved
    280
    Panasonic India Phone
    +91 22 2230 1952
    Panasonic India Address
    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
    View all Panasonic India contact information