Panasonic — complaining about tv repairing charges

Address:

Kolkata, West Bengal, 700086

Sir, it's been less than a month that i bought a panasonic 32 inches led tv from store in kolkata's jadavpur. I was told that 100% warranty is being given to me under a special scheme. 4 days ago tv's display got broken. It could be our fault and i was ready to bear the cost of repairment. So called at customer care and the sent a technician. But that person gave us an estimate of rs. 17590. We were literally stunned by the amount he was asking for as earlier also we had the similar situation when samsung demanded rs 7000. We also met a few local technicians who are ready to fix the issue with much less fee to than the panasonic sent technician offered. So my question is why this huge amount was demanded? I am so disgusted.