Panasonic — complaint regarding various charges charged for installing panasonic ac

Kevin Shah SK

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

I bought a panasonic split ac, for which i called for installation to panasonic.
Installation was provided through aman’s enterprises, thane.
Before installation i was told regarding following charges on behalf of panasonic
Water outlet pipe - ₹100/meter
Outside unit fitong - ₹150
Extra copper pipe - ₹250/foot

On completion of installation i was charged the following
Installation charges ₹1500+gst
Labour charges ₹400+gst
White tape charges ₹200

When i asked for explanation was told the following
Installation from panasonic is only fitting of inner and outer unit.
Copper pipe and water pipe labour charges ₹40/foot, is charged exta by company i. E. Panasonic.
White tape to cover the pipe was charged at ₹200.

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Panasonic India customer support has been notified about the posted complaint.

Mar 19, 2018

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