Panasonic — cordless phone

Address:	Chennai, Tamil Nadu, 600045
Website:	Panasonic

I had purchased a Cordless Phone of PANASONIC make from M/s Vasanth & Co., West Tambaram, Chennai on 24.10.2017. The said equipment is not working since May 2018 and since the equipment is under warrantee, I went to Vasanth & Co to get the service provider details. On 22nd I made two call to Customer care-[protected] and at last on 24.06.18, I was given the contract Person details. The Mobile Number of the contact person received from Panasonic was : [protected] and when I called him, it was informed that he is not looking after the services. Again, when I called Customer care, they informed that we will check another authorised service provider and will call you back but till time, I had not received any call.
We, the customers buy your products based on trust but if your company is not bothered about sales after service, I regret to quote that its a worst scenario and by this you will lose the credibility within the middle class customers.

Now I think that I should got to the consumer forum to get the money back for no providing service by your company and the mental agony I faced by making numerous calls for service of my Cordless Phone.
Regards,
C. Gopalakrishnan
3/45, New State Bank Colony Road,
West Tambaram, Chennai-600045
Mob : [protected] / [protected]