Panasonic — defective panasonic ac | |||
I purchased ac.. On 18/5/2018.. On the same day it was installed.. Aftr half hour of installed it water came out of it.. Too much.. I call techinition. He said. I will come tomorrow. He came next day. N there was installation problem. From this two day. I felt ac was not give cooling well. Bt i thought it may be higher temperature outside. Bt next day i realize there was no cooling coming out of this ac. I called technician.. He said i will come tomorrow.. He came next day.. Checked it n told that ac has some problem. May be defective. N told me to complain to sales india. I did call to sales india bt not received.. Then i prsnaly went to sales india. N complaint about ac.. They told me another technician will come n male it correct. I wait for 6 hrs. No body came. N i did call to sales india 3 time n told me he will come.. N finully told me he will come two days after getting complain.. I wait for two day. Nobody came. N i asked to slaed india whn he will come. He said he will come. When he came a asked why it's too late to come.. Hai said i got complain from sales india right now. He checked n told me there is no gas in ac.. Or ac may be defective.. Another technician will come. I call to sales india for this. They give number of panasonic customer service.. I did call to home to change this defective piece.. He said let me check it by our senior techinition.. He came next day.. Checked it.. N install gas n take 40 min.. Normally it takes max 10 min. Cooling came.. Bt next day lots of water came out of this ac.. Now. I meet sales india to take it back.. I don't want thi ac. My mom had problems.. N operation was done to her.. She can't tolrate heat.. She n my family getting irritating with this defective product n service. I did call to this panasonic customer service. N asked for address.. He said yes.. When i didn't receive msg.. I did call again.. He divert my call. N another person don't knw anything.. I want to uninstall this ac.. I charged it for installation.. Still i don't care.. I don't want this product n this panasonic company.. Was this information helpful? | |||
Panasonic India customer support has been notified about the posted complaint. | |||
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+91 22 2230 1952
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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