Panasonic — failure of mobile panasonic eluga a2, i. m. e. i. no. :[protected] | |||
Sir I siyaram sah, purchased above mentioned mobile on 22/01/2017 from rohini communication, colaba mumbai-400005. Tel.22041721. The mobile started malfunctioning on 30/07/17 & same i deposited for repair to rohini communication on 31/01/17. I received a call from service center that the battery of the mobile has failed and you have to pay rs1250 for replacement and repair. Now how come a customer can pay rs 1250 for battery after 6 months. I purchased this mobile thinking that panasonic is a big brand in market and it is safe to buy costly product from such brand, however if i need to pay such amount for failure of battery of mobile in just 06 month then why a customer will buy from such brand, will prefer to buy from footpath. It doesnt make any difference. Please, you take the mobile back and return my money or repair / replace the product. I cant afford to pay such ammount after six month. Regards Siyaram sah M. No.[protected] Was this information helpful? | |||
Panasonic India customer support has been notified about the posted complaint. | |||
1 Comment | |||
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My panasonic (sofia?) model bought 10 yrs ago . till now there was no problem due to lee usuage.now 3 thin bars are coming at the top when switch on, LOT problem also, but original spare not at all getting at ur autherrised service center/ coimbatore. what to do?
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