Panasonic — [IMP.] Defective Product | Poor service & Highly unprofessional behaviour | Panasonic

Hello team

My last complain id : R[protected]

Please check all my complaints registered from no. [protected] and [protected]. We are fed up with your washing machine and tired of calling your support team multiple times.

We have to do multiple follow ups with your team and technicians - DO YOU CALL IT A SERVICES !!! Last time also same issue my issue was sorted in odd 10-12 days

Today I also called your team in the morning(9:45AM 18th Oct 2021) and was in touch with Mr. Afsal then he transferred my call to a senior executive ( Abhul Mubashir Siddique - Area Manager)where he said he will call me back in 15 mins but by noon there is no response.

My complaint is registered from 11th oct, 2021 still no resolution same issue was the month back and month back plus 6 month back.

Kindly tell me what sort of product is this in which a machine is not working 10days a month as your team that long to replace the motor. In 3 years mochine is been repaired more than 6 times and I have to make multiple calls to ensure work is getting done as you don't give value to your customer & their time.

Kindly replace the product or take it away with apology letter as your product is the worst product and I will throw it away with a video and review of the product and take necessary actions

I called your team now also at 3:30PM and talked to two executives where I got no. of Abhul Mubashir Siddique (Area Manager) and he said he will call me

The experience has ruined the reputation of Panasonic and created a very bad impression on me & my family of buying electronics from you guys.I am highly disappointed from Panasonic support