Panasonic — installation charge and no helpful

Address:Kolkata, West Bengal, 700128

Dear sir
I have buy panasonic ac cs-qn 18uky/1.5 ton in 16/06/2018 in great istren in barasat
Installation in your authorised service center (A. P international) and installation person name is amit paul.
He install ac in my room and charge is 2550 rs in cash
But he is no inform me what function is remote how mantinance ac and mostly how many service is free and date no inform me. I don't know.
(And important shop worker says installation is free and main bill write is installation is free but your person charge me installation charge 1500 for me.) please resolve it
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Panasonic India customer support has been notified about the posted complaint.
Aug 12, 2018
Updated by Samir muk3311herjee
Dear panasonic india
After complain your service person contact me my Mobile and he said my man is visit my home and see bill and service my ac .
And talk shop (Great eastern ) send to free coupon or not .I says no send coupon but original challan to mention to free service ( Tick mark in picture ) .
Today in 3 days no visit service man .I call no response . worst service

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