Panasonic — misguidance by panasonic technician for ac repairs and service

Address:Ernakulam, Kerala, 682030

On 1st jan 2018, pansaonic tecnician attended to my fault air conditioning unit and advised that the compressor is damaged and it has to be replaced. Approximate cost for replacing the damaged compressor was estimated to be 16500 plus the fitting charges. I got the air condition inspected by a third party technician and the fault was with the capacitor. Renewed the capacitor and ac started working normally. Cost for renewal of capacitor was only 1300 rupees including the service and labor charge. If i had to replace the compressor on words of panasonic approved technician i would have to pay around 16500 +, instead i got the air condition unit fixed for rs 1300.
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Hello sir/mam

i purchased "panasonic mobile Aluga Ray 700" before few days.
but now, it did hang, and automatic restart, and today, it's hang and not working. it's showing panasonic only.

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