Panasonic — mobile eluga a2

Address:

Faridabad, Haryana, 121003

Poor battery fails within seven months, poor service bat no available at service centre.
Service centre person deposit the battery amount and phone on 29.08.17.
Till now bat not available and no info when it came from company.
Worst customer care in india
- after complaining 2 time to service head also no feedback.
Panasonic is still living in 20th centuary, don't understand how a person live without mobile
I had purchased a panasonic eluga a2 phone, in 21.01.17, and found some auto phone off issue severely, today i bought the phone to rv solutions service centre at faridabad, suggested by your customer care team, when inform problem to technician, without inspection of phone, he informed that it's battery problem & it's have only six months warranty & it's cost rs 1500.
It means it's a popular problem with this phone
I surprised to know the high price of battery.
Then i decided to get it replaced immediately as there's no other options
To my surprised again, the centre don't have battery and informed it will take min. 20 days time from company to provide battery and i had to leave my phone also. This is ridiculous experience i had with such a big company, even after knowing the problem there is no support to reduce customer irritation.
I feel like stuck in a bad deal with a reputed japanese company who don't understand that service is the backbone in the country like india, as i have to leave my phone for n number of days to centre. Even after ready to pay high cost for a poor product, i am not able to use my phone and now compelled to buy another phone.
Ref attached service slip. Hope your urgent & positive reply.