Panasonic — mobile not working

Address:

Faridabad, Haryana, 121003

Panasonic — mobile not working

We purchased mobile phone of panasonic eluga ray max on dt. 16/05/2017. Imei no-[protected]. We face problem in mic so we send it to service center (Shanla telecom faridabad) work order no. Fdd/ps/17/00929 they said that they want one week to repair it but after 16 days they are not able to give it to me in ok condition they said that mobile is send to company and call to panasonic customer care. When we call to customer care they are not able to confirm a date for my phone dispatch date. Due to this i purchased a new phone. Now i want my phone on immediate basis or refund my money. This made mentally harassment to me also. Panasonic is a big brand name but services are too poor or we can say that they have no meant to customer after sales. Contect no [protected]