Panasonic — mobile phone dead - no response from service center

Address:Pune, Maharashtra, 411028
Website:mobile.panasonic.com/in

I brought my eluga max ray four months back and for last 2 months it is in service center. Even with continuous follow-up, no proper reply from service center & panasonic customer care. I'm afraid that i lost my mobile. Can i raise police complaint about this? Or any legal action or how to get my mobile back.

Job no: peu/ps/17/00120

Service center: pc support
Shop g 8 ashoka mall, bund garden road, pune - 411001, opposite sun n sand hotel
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