[Resolved]  Panasonic — negligence of panasonic water purifier service member

Address:

Marlapalem road, nearhanumantemple, beside krishna apartment, Krishna, Andhra Pradesh, 521101

Sir,
we bought panosonicwaterpurifier model no - TK-CS80 in 2014. In August last week of 2018 we changed Ro membrane and outer filter and paid around 4000rs, and the service member was MUKESH YELLAMILLI .on that time when he opened Purifier l saw the inside drain pipe is almost filled with dust and dirty. So I requested him so many times to clean that pipe .he told it cannot removable .The dirt will gone automatically. Even though I asked him how it is possible please clean it. But he neglected that problem .In March 2019 now slowly slowly the discharged water not dis charged and completely the discharge water stopped. Now again I registered a complaint on 4th april2019 .Then they came and clean the"INSIDE DRAINPIPE" AND told due dust in inside discharge pipe it damaged the ROMEMBRANE. So u can again change the membrane. What is this? who can bear the loss? How can we get justice? How can we trust your services if your member have to clean the inside dis charge tube on that time now I won't loss my money. What do you feel about customers? Are they crazy?