Panasonic — no response (complaint no. r[protected] dated 10.09.19) - panasonic split ac

Address:

Ghazibad, Ghaziabad, Uttar Pradesh, 201009

Dear sir,

This is to inform you that we have purchased split ac - 1.5 ton, model no. Lc18vky, purchased dated 04.07.19 (Sales invoice no. Mt-1421/2019-20) from vg sales, ghaziabad (U. P).

At the time of purchased vg sales owner did not guide us whether to installed ac from panasonic or vg sales.

They said that our man will come to you for installation and you give him the payment of the installation.

After the installation the person who came for the same, he did not give any
Receipt of the ac installation.

Also when we locked the complaint on 10.09.19 for 1st service panasonic person was came and said the ac gas was finished in it.

Now, panasonic staff said that instatllation is not did from our side so we cannot filled the gas in free of cost.

And the other side vg sales (Mr. Mohit) not receiving the calls

This ac is only 2 -3 months old what we do in this case.

Thanks & regards,
Rashmi
[protected]