Panasonic — panasonic led communication & service

Address:

Valsad, Gujarat, 396001

— forwarded message —
From: tariq pathan
Date: mon, may 14, 2018 at 1:28 pm
Subject: fw: final notice for my complain
To: "manish. [protected]@in. Panasonic.com", "[protected]@in. Panasonic.com", "service. [protected]@in. Panasonic.com", "[protected]@gmail.com"
Cc: "[protected]@gmail.com"

Dear team panasonic,

This i am getting a very very worst service from team panasonic.

Thank you for your most wonderful worst communication & service.

I never & ever suggest any of my friend or relatives to by any panasonic products.

Do panasonic want to know why???

Then please read the inline mails.

And if any one have guts please call on my no.

Also write me on [protected]@gmail.com

Regards,
Tariq pathan
[protected]

— forwarded message —
From: tariq pathan
To: "[protected]@gmail.com"
Sent: tuesday, 17 november, 2015, 10:04:10 am ist
Subject: fw: final notice for my complain

Kindly find the inline mails of panasonic.

Regards,
Tariq pathan
[protected]

— forwarded message —
From: tariq pathan
To: [protected]@gmail.com
Sent: sunday, 23 august 2015 1:11 pm
Subject: fw: final notice for my complain

— forwarded message —
From: [protected]@yahoo.com
To: sweta. [protected]@in. Panasonic.com, [protected]@in. Panasonic.com
Cc: abhishek. [protected]@in. Panasonic.com
Sent: fri, aug 21, 2015 6:53 pm ist
Subject: final notice for my complain

Final notice for my complain

Dear sweta ji,
As per your inline mail i am ready to pay the charge also i want to know that no one has visited at my place so to whom i have to pay charges without seeing my lcd.
Mam my complain is very simple that i am unable to see the third class led of panasonic which i had purchase form suvidha sales pardi and after launching the complain no one has visited at my home to resolve the concern only i am receiving calls form my places that sir we are there to resolve your concern don't worry panasonic is there for your concern.
Also i want to appreciate mr. Bulsara who had inform me that sir if you want to do more mails to panasonic do it nothing will happen that person was saying right.
I appreciate him.
This is to inform you that i had all the recordings of all calls which i have received from your side & your call center.
I had talked to my lawyer he suggest me to file a case in consumer court.
This is my last notice to panasonic after receiving this mail take some prior action to resolve the concern within 7 days and if you fail to do so then will meet in the court.
Thanks & regards, tariq pathan+91-[protected]+91-[protected]
From: sweta pancholi
To: tariq pathan
Sent: friday, 21 august 2015 1:05 pm
Subject: re: c[protected] // mr. Pathan // lcd // mazda services // sur

Dear san,

As per confirmation with asm (Abhishekpandey) i[censored] will agree to pay service charge or part charge thenafter technician will visit at your place.

Thanks & regards
Sweta pancholi

From: "tariq pathan"
To: "helpline",
Cc: "sweta. [protected]@in. Panasonic.com"
Date:[protected]:20
Subject: re: c[protected]// mr. Pathan // lcd // mazda services // sur

Reminder 4

From: tariq pathan
To: helpline
Cc: "sweta. [protected]@in. Panasonic.com"
Sent: tuesday, 18 august 2015 1:05 pm
Subject: re: c[protected] // mr. Pathan // lcd // mazda services //sur

Dear mr. Rajeev,

Has a customer of panasonic i am asking forresolution & has you have mentioned the estimate amount was not approvedby me i had already discuss with you & also mr. Alok has heard in conferencecall which was arrange by alok also i had the voice recording ofmr. Alok, mr bulsara (Mazda service), mr mahesh (Tech) & i. (Kindlyarrange a call from mr. Alok)

After my complain so many days have beenpassed always and no one has come to my place only i am receiving onlycalls from your service center to close the case but they are not visitingat my home where the led is fitted.

So i want to know that while talking on phonethe led problem will be short-out? Is panasonic having this kind of technology??

Request you to please come with an resolutionbecause i am not able to see the tv either i have the evidence to provein consumer court.

Regards,
Tariq pathan
[protected]

From: helpline
To: [protected]@yahoo.com
Sent: tuesday, 18 august 2015 12:52 pm
Subject: c[protected] // mr. Pathan // lcd // mazda services // sur

Dear. Pathan,,

Good afternoon,

This has reference to the below mail regarding performance of your lcdtv.

At the outset, please accept our sincere apologies for the inconveniencecaused to you.

As discussed with service team your product is out of warranty for whichyou need to pay charges.

But the estimated amount is not approved by you.

For any further assistance feel free to contact us.

Thanks regards
Rajeev kumar

Voc
Customer service
Panasonic india private limited
Website: www.panasonic.co.in
Helpline:[protected] ;[protected]

— forwarded by helpline/india/pi/panasonic on[protected]:46 —

From: "tariqpathan"
To: "sweta. [protected]@in. Panasonic.com",
Cc: "[protected]@in. Panasonic.com"
Date:[protected]:36
Subject: re:c[protected] // mr. Pathan // lcd // mazda services // sur

Reminder 3

Not received any updates???

From: tariq pathan
To: "sweta. [protected]@in. Panasonic.com"
Cc: "[protected]@in. Panasonic.com"
Sent: monday, 17 august 2015 1:21 pm
Subject: re: c[protected] // mr. Pathan // lcd // mazda services //sur

Reminder 2

From: tariq pathan
To: "sweta. [protected]@in. Panasonic.com"
Cc: "[protected]@in. Panasonic.com"
Sent: thursday, 13 august 2015 4:35 pm
Subject: re: c[protected] // mr. Pathan // lcd // mazda services //sur

Reminder 1

From: tariq pathan
To: "sweta. [protected]@in. Panasonic.com"
Cc: "[protected]@in. Panasonic.com"
Sent: wednesday, 12 august 2015 11:57 am
Subject: fw: c[protected] // mr. Pathan // lcd // mazda services //sur

Dear sweta ji,

Request you to please go thru the in line mail & the attachment ofthe photos of led & hope you can understand the condition of customer.

Hope panasonic company will provide me with some resolution.

Regards,
Tariq pathan
+91-[protected]

— forwarded message —
From: tariq pathan
To: helpline
Sent: wednesday, 12 august 2015 10:49 am
Subject: re: c[protected] // mr. Pathan // lcd // mazda services //sur

Reminder 4

Mr. Rajeev kumar & panasonic team,

This is to inform panasonic company that this kind of services is providingto customers and i am very dissatisfied with it.

I will click photos & videos of my led and will update on the socialmedia and will update that what kind of product & services giving panasoniccompany.

As i am using many products of panasonic 1st time i have face the concernin my led but dealer has provided me a faulty device.

The service has been provided by mazda service mr. Balsara had said meon phone that i had call you only to close my call i replied sir i hadmail to company mr. Balsara said if you will mail to company nothing willhappen after this call i had call to panasonic toll free no they have arrangea call back fro system team.

Mr. Alok has called me and taken conference call with mr. Bulsara (Mazdaservices) the way that fellow talked and he had accept the if you willdo mail to company nothing will happen mr. Alok has heard every thing andrevert me that don't worry sir i will resolve your concern asap.

I want to know that this kind of services given by panasonic???

Waiting for your revert.

Regards,
Tariq pathan

From: helpline
To: [protected]@yahoo.com
Sent: wednesday, 5 august 2015 1:00 pm
Subject: c[protected] // mr. Pathan // lcd // mazda services // sur

Dear mr, pathan

Good afternoon!

This has reference to the below mail regarding performance of your led.

At the outset, please accept our sincere apologies for the inconveniencecaused to you.

As discussed with service team your product is out of warranty for whichyou need to pay charges.

But you are not ready to pay the charges.

For any further assistance feel free to contact us.

With regards
Rajeev kumar

Voc
Customer service
Panasonic india private limited
Website: www.panasonic.co.in
Helpline:[protected] ;[protected]
— forwarded by helpline/india/pi/panasonic on[protected]:00 —

From: "tariqpathan"
To: "helpline",
Date:[protected]:01
Subject: re:c[protected] // mr. Pathan // lcd // mazda services // sur

Mr. Rajeev san,

Request you to please arrange a call from mr. Alok.

Regards,
Tariq pathan

From: helpline
To: [protected]@yahoo.com
Sent: tuesday, 4 august 2015 12:52 pm
Subject: c[protected] // mr. Pathan // lcd // mazda services // sur

Dear mr, pathan

Good afternoon!

This has reference to the below mail regarding performance of your led.

At the outset, please accept our sincere apologies for the inconveniencecaused to you.

As discussed with service team your product is out of warranty for whichyou need to pay charges.

But you are not ready to pay the charges.

For any further assistance feel free to contact us.

With regards
Rajeev kumar

Voc
Customer service
Panasonic india private limited
Website: www.panasonic.co.in
Helpline:[protected] ;[protected]

— forwarded by helpline/india/pi/panasonic on[protected]:48 —

From: helpline/india/pi/panasonic
To: [protected]@yahoo.com,
Date:[protected]:55
Subject: c[protected] // mr. Pathan // lcd // mazda services // sur

Dear mr. Phatan,

Good afternoon!

This has reference to the below mail regarding performance of your lcdtv.

At the outset, please accept our sincere apologies for the inconveniencecaused to you.

As discussed we have got the confirmation from our service team that ourservice engineers will visit your place on 03-08-15.

With regards
Rajeev kumar

Voc
Customer service
Panasonic india private limited
Website: www.panasonic.co.in
Helpline:[protected] ;
[protected] ;[protected]

— forwarded by helpline/india/pi/panasonic on[protected]:54 —

From: helpline/india/pi/panasonic
To: [protected]@yahoo.com,
Date:[protected]:12
Subject: c[protected] // mr. Pathan // lcd // mazda services // sur

Dear mr. Phatan.

Good evening!

This has reference to the below mail regarding performance of your lcdtv.

At the outset, please accept our sincere apologies for the inconveniencecaused to you.

We have guide our service team to resolve your issue on priority basis.

We are working on your case for the resolution we will get back to youon 03-08-15.

With regards,
Rajeev kumar

Voc
Customer service
Panasonic india private limited
Website: www.panasonic.co.in
Helpline:[protected] ;[protected]

— forwarded by helpline/india/pi/panasonic on[protected]:09 —

From: "tariqpathan"
To: "helpline",
Date:[protected]:34
Subject: re:reminder 1: c[protected] // mr. Pathan // lcd // mazda services // sur

Dear team,

I had received a call from mazda services of mr. Bulsara called just nowand the way he talked that i had to close my call and this is not our concern.

I said that i had done mail to company also regarding this concern. Hereplyed that if you want to do more 2 to 3 mail you can do it and nothingwill happen.

He said i had call only to close my call thats it.

I want to know that after complying to panasonic company is panasonic islooking to customer or not???

I am totally dissatisfied with the product & the services i am gettingform panasonic.

Regards,
Tariq pathan

From: tariq pathan
To: helpline
Sent: saturday, 1 august 2015 2:53 pm
Subject: reminder 1: c[protected] // mr. Pathan // lcd // mazda services// sur

Reminder 1

Dear team,

Sorry to inform you but just call has come to me for the concern &uptill now no one has come to check my concern.

It means the product & service is also not good.

The product which was provided to me was faulty.

Its a request panasonic team to look my concern on priority basis.

Waiting for your revert.

Regards,
Tariq pathan

From: helpline
To: [protected]@yahoo.com
Sent: thursday, 30 july 2015 5:44 pm
Subject: c[protected] // mr. Pathan // lcd // mazda services // sur

Dear mr. Pathan,

Good evening!!!

Thank you for writing to panasonic helpline.

We have received your e-mail indicating your queries with lcd.

For future communication please refer the case no. C[protected].

We have forwarded your request to the concerned support department.

We assure you that they will get in touch with you very soon.

For any further assistance feel free to contact us.

With regards,
Anjani kumar
Voc
Customer service
Panasonic india private limited
Website: www.panasonic.co.in
Helpline:[protected] ;[protected]

— forwarded by helpline/india/pi/panasonic on[protected]:39 —

From: "tariqpathan"
To: "[protected]@in. Panasonic.com",
Date:[protected]:14
Subject: complainregarding product led 24xm60d

Dear panasonic team,

I am your customer mr. Tariq pathan, i had purchase led model no:24xm60d from your dealer suvidha pardi.

I had register an complain before 4 to 5 months but no technician has come& again i had register an complain on 28/7/25 the technician has comeand said that you have to pay rs:300/- service charge & if any partswill be extra.

I am very dissatisfied with the product because after purchasing the panasonicled i was facing the problem in 2 to 3 months your technician mr. Maheshknow about it the problem was normal.

I had expected better quality of the product and i am sorry to say it wasnot upto the mark.

Request panasonic to take this concern on priority & resolve my concernas soon as possible.

Regards,
Tariq pathan
[protected]