Panasonic — Panasonic led tv - borke down with in wareny period - no service | |||||
We have Purchased the Panasonic LED 32 inch TV(TH-32A300DX). More than 20 days back the while watching the TV the Display gone only sound was coming out from TV. we have logged the complaint in Panasonic Customer care. There is nobody turned out to check the issue for 3 days after daily escalations later 3 days one of the technician came and told the panel circuit board is not working. so we need to order for the replacement part and asked me to share the model number details and the defective part photos to his local service center manager through whats app. After sent to them max of 3 days they will come and fix the TV is the words from the technician. Now more than 20 days no one turned down to fix the issue. The customer care people says that they have escalated the issue and not working in definite timeline to close out the issue. I have asked them to replace the TV if you guys not having the spare parts and waiting to fix more than 20 days. very bad and poor service from Panasonic. The products are not at all having any quality and service. I would going to complain in the consumer court to sue the Panasonic India. If they don't deliver the quality product they must close out the business from India. This completely cheating the consumers of india. Hello Indians please don't purchase any Panasonic product. When I check this forum the list is growing a lot for band service and quality of the Panasonic products... Everybody in the forum join your hands to sue the Panasonic India for cheating the public. Please share in all the social media about the cheap quality products from Panasonic. Thanks Elayaraja Was this information helpful? | |||||
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Thank you for sharing your feedback. I looked at Panasonic TV TH-24C400DX61 and I think I will give it a miss. instead my experience with LG is a bit better. Though I had to do followup calls but the technician from company visited my residence within 8hrs of me logging the call.
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