Panasonic — Panasonic Refrigerator worst service support

I purchased Panasonic 336 Lit fridge on 09th July 2018 with 2 years comprehensive warranty... The fridge has manufacturing defect and the service team can’t able to diagnose, rectify and accept. From May 2020 I am keep on following with Panasonic service center and Panasonic service HO... But till 10 months and as of now the issue in my fridge has not been sorted out... But this time warranty got expired... As of now I paid Rs.4300/- for spares replacement... Now after a huge vain and struggle I got approval for replacement... Now they have given replacement value of the fridge Rs.18700/-. (1st complaint booked before warranty expires but the depreciation calculated as on today ie 32 months). My original fridge cost is Rs.34000/-. Moreover they won’t give this amount of Rs.18700/- as a money back or credit note... They can only replace with the another Panasonic Fridge which they are calculating in MRP. Now I have to pay Rs.24300/- to replace my fridge... Total cost sums to Rs.43000/-... This is not fair and this is intellegent cheat by Panasonic... The same model fridge is cost about Rs.35990/- in the market...

Hence my recommed is DON’T go for Panasonic PRODUCTS... WORST service and service support in local Panasonic service center and from Panasonic service HO as well... They are very much keen on sales only NOT in service. This guys are well trained to cheat and fool the customer, biggest mistake for buying this product from Panasonic, I don’t recommend going for this product . It would be a waste of your money, worst ever experience with customer service.
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    Panasonic India Phone
    +91 22 2230 1952
    Panasonic India Address
    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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