Panasonic — panasonic split inverter ac outdoor crashed

Address:

211 purba sinthee road, dum dum, kolkata-30, Kolkata, West Bengal, 700030

My name is sanjib paul
Mobile no-[protected]
Kolkata, dum dum

I have 1.0 ton panasonic inverter split ac
Model no - rs12uky
Serial no - 183pajaauu00372
Date of purchase - 10/04/2018
Problem is, out door unit's pcb board crashed, panasonic agent visited yesterday and says now it will be chargeble near about approx 10000 to 12000/- for replacement the out-door pcb board. It is only 1 year 2 months age of the product.
I think panasonic should take care of this,
It is huge investment for a new ac. Company should provide this replacement for free of cost. It is only 1.2 years of age. Very frustrating.