Panasonic — pathetic customer service @ hyderabad branch

Address:

Hyderabad, Telangana, 5000028

To whomever it may concern!
I purchased a new LED model no TH-32F201DX couple of days ago and was informed yesterday that a technician would come for installation today !
Right from the first call from customer service i have been asking them about when the technician will arrive and they were trying to bluff me saying "Hojata aaj kaisa bhi".
I wasted my entire day just because your customer care rep by name Abdullah said !
At now at the end of the day he says that, in his own words "Nai hota tv ka tumhara, jaha se khareede waha jaakey wapas kardo"
Is this the way you guys value your customer or run your business with so much arrogance ?
I am gonna shoot a complain against this in consumer court with all the telephone recordings !