Panasonic — phone replacement

Address:Sivaganga, Tamil Nadu, 630001

I went to panasonic service center on july 22, 2017. They provide me doa bag for replacement on aug 18, 2017. I asked panasonic customer care they direct me to ebay. Then i asked ebay, they direct me to ebay seller where i bought. But seller closed his shop permanently, so he directs me to panasonic customer care. Customer care doesnt properly respond me. After a long struggle. Customer care provide me reqest number for mobile replacement. They promised me to solve the issue in 5 days. After 5days i called customer care his number is +91 [protected]. He said, mobile is not in stock. It wll come from karur (Tamilnadu). So he requested me to wait for 4days. After 4 days i called him. Again requested me to wait for 2days. After 2day i called him on[protected]. I can't reach him bt phone number. Its totally iritating process. Fake process. I have all proof. I will file case against pansonic. Please dont buy panasonic products
Was this information helpful?
No (0)
Yes (0)
Panasonic India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Outdoor unit stops abruptly while indoor unit is on and not getting cool.
Dear Harikrishnavelu S,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Panasonic India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    2013
    Pending
    0
    Resolved
    280
    Panasonic India Phone
    +91 22 2230 1952
    Panasonic India Address
    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
    View all Panasonic India contact information