Panasonic — plasma tv th-p42a20d - unreasonable repairing cost and service charges

Address:Ahmedabad, Gujarat, 382424

My panasonic plasma tv stop working with error of four blink of red light. I registered the complain and got a call from technician. Better you brought your tv at service center other wise for visit you have to pay 1500/- including tax. Before that i explained complete detail and error code. One day i take my tv and reach service center. The person told me we will open it and check it and tell you the estimate cost. Next day call come and the estimate was 18000/- plus tax. I conveyed that 18000/- is too much for repairing and i cannot afford that much. Next day i reach service center and told them i dont want to repair it as the cost is unreasonable. So give my tv. They told me you have to pay service charges. You know without touching the tv and only on the basis of blink code, they charged 1100/- rs. They didnt check anything and charged 1100 rs from me. This is the way panasonic service center snatching money on the name of services. Now there is no hope for my tv. Better i go for new one but never will purchase any panasonic product.

Contact no [protected]
Was this information helpful?
No (0)
Yes (0)
Panasonic India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Cooling is not effective depite filter cleaning ( indoor unit). Message has been communicated vis sms to Me. Venu ( Mobile # [protected]).
Kindly get is attended .
I gave my phone to recover on 23 june 2017, which has a touch problem and its process is still going on, it is still not recover yet, its been 1 and half months.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Panasonic India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    2013
    Pending
    0
    Resolved
    280
    Panasonic India Phone
    +91 22 2230 1952
    Panasonic India Address
    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
    View all Panasonic India contact information