Panasonic — poor servicing of ac and unnecessary charge of bad servicing

Address:

Gorakhpur, Uttar Pradesh, 273015

I had a construction work going on at my place
So the outlet of my split ac(out of warranty) was removed.we called the panasonic service centre and two men visited our place and did set up the outlet in the same place which before was open one but after construction was closed.They xharged 1500 something for installation and 3000 for gas filling(4500) in whole.And consequently my ac went bad.outlet started making noise and ac stopped cooling.we again called the service ventre and two other men visted and they mentioned that the outlet due to overheating went bad.And now it has to be reinstalled on the terrace(second floor )and over all expense they told was around 11, 000.Now my point is, if the service ppl had told on the frst visit itself that ac may go bad due to overheating we dint have to suffer so much(summer+ financial load).And Naushad, the Gorakhpur service centre manager says, "Its your fault, you must have said to install it there."This is the height now.shameless people!! Why would we force smone to install the outlet at a place where they would suggest not to? Now they again want to get the reinstallation charge and removal xharge.and again that gas filling charge.The brand name is deteriorated by th kind of service these people like naushads and unknowledgeble service people.Atleast accept the fault.I need panasonic to act on this and take strict Nd just action on this as soon as possible.