Panasonic — refrigerator nr bu343 not cooling

Address:

122008

Refrigerator was not cooling properly, called customer care/ toll free no, they gave reference of s k enterprises in gurgaon saying these are authorised service agents of panasonic. These people came and said there is some pcb problem they took it and got it back the next day saying it's repaired, charged us rs 4430/-, next day itself the fridge was not cooling again. Again we call this sk enterprises they brought some other technician he did something and cooling seemed ok. It was winter time in delhi so generally temperatures were cold, now since one month we are noticing the cooling again is not happening. Upon calling this sk enterprises they are washing their hands of saying it's off warranty. This is so disappointing as this sk enterprises has been completely unprofessional they seem completely untrained and unethical from day one, they same to have no clue about the problem but just want to continue charge us. Request panasonic do not hire such unethical people who are bringing a bad name to such a big global company. And also request you to please send professional service man and get this fridge repaired immediately. Thanks. My details. Rahul - [protected], gurgaon