Panasonic — repairing/servicing of panasonic tv

Address:	Gandhinagar, Gujarat, 382042
Website:	[email protected]

In this regard i would like to bring your kind attention that i already made complaint regarding reparing/serving of panasonic tv model number-panasonic led-th-40a400dx sr. No. 14rdj00915 which was purchased from dreams electronics, sector.11, gandhinagar, gujrat on 05/09/2016. However, the reply on my complaint is yet to be received from your side. Moreover, the technical staff of panasonic company came to residence three days to rectify the defects on th complaint of the panasonic tv. Further, the technician has also change some accessories in the tv. But the same has not been functioning even after replacing the spare part. Further, the technician has informed that the mother board of the television has been out of order. However, it is brought to your notice that the mother board of the television has already been replaced on 14/09/2017 and new one was installed. However, the mother board which was installed has became defective within short duration i. E., by iving service only a period of 16 days. The technician of the panasonic company on checking the television has again informed that the the functioning will be made after 02 to 03 days. However, the warranty of the television has been completed. I also regret to say that only one year has completed. But the television of panasonic company which is reputed in industry has not giving proper functioning for the customer satisfaction and repeatedly going on repairing as the tv has not given full satisfaction of the customer. Thus, i request you once again to look into the matter personally and to take immediate remedial action t replace the spares of the television and may also possible to take needful action to replace the television by providing new television for the customer satisfaction.in case, necessary action on this part has not been taken by your company, i am inclined to proceed to customer court for allegation on the fault of panasonic company.

Regards,

Kamal kant
Asstt. Sub. Inspector
Crpf,