Panasonic — smartphone eluga ray max model

Address:

625002

I have bought a panasonic smart phone eluga ray max model on line through flipkart on[protected]. When i make a call to some one or receive a call the speaker volume is very feeble;even when the loudspeaker is on. This complaint has been persisting even after i went to "settings" and kept the speaker volume at its maximum level. So after great difficulty i had located a panasonic authorized service centre viz. M/s. Rk communications in my home city madurai, tamilnadu. So i gave it to that service centre 0n 03/10/2017 with the specific complaint about the speaker and loudspeaker. After about 10 days today on 12/10/2017. But to my great dismay i found that there was no improvement at all, in the speaker volume level even though it was claimed that a new speaker has been replaced. Panasonic being a reputed international company should come forward to recall this model which is a total failure and compensate by replacing it by a improved version.
R. Sathiyabal