Pancard Club Thane Office — Encashment of room night surrender cheque

Address:Thane, Maharashtra, 400608

I AnishKumar Majumdar and my wife Monika Majumdar are holders of room night certificates RRE/V-28 and PRE/V-29. This certificate is provided for availing the facility of staying in Pancard club
hotels or resorts free of cost. According to Pancard club rules, if this facility is not availed, this can be surrendered and encashed by cheque issued by Pancard club. Accordingly, I and my wife applied for roomnight surrender and 4 cheques each, for April 15, Aug.15. Oct.15, Jan.16. We got encashment of our cheques in April 15. However, unfortunately in June 15, my hand bag was stolen and we lost balance of cheques. We reported this matter to pancard club office at Thane along with proper Affidavit of missing. Sir, since then we have
made min. 20 visits to this office with any fruitful result. Sir, we are senior citizens aging 66 years and 60 years. Hence, it is extremely difficult for us to visit your office without any result. Please therefore advise us what to do. For your information, the staffs at thane office are extremely non co-operative.

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