Pancard Clubs — transfer of amount

My name is smitha tayshete and i had submitted the form on 30/10/2018 for transfer of pf amount from pancard clubs to panoramic limited. Have visited the office twice for follow up but no response yet. Also the attitude of the employees is pathetic it looks like they are giving money from their own pocket. I had visited the pf office at bandra in the 1st week of dec and i was told that it will be done in next week however nothing done yet