Panind — I applied for change in name

2 months back I applied for change in name in my pan card. I sent all the required documents through post but since last 2 months there is no proper response from them. They just try to drag things without giving any reason. I wrote more than 30 emails but the response from them is never satisfactory. I don't want them to process my application but refund my money Rs 499 immediately.
Order ID : SH-[protected]CR
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