Panind — no acknowledgement of having received my documents for new pan card or responding to my communications
PANIND Services Unit, No. 5, Site 4, Vikaspuri, New Delhi, Delhi, India
PrPratyushGoel on Aug 27, 2019
As per the requirement of sending the hard copy of my documents to their office, i did so and the dtdc tracking showed my courier as having been delivered on the 9th of august, 2019 (Screenshot attached). But on the panind website, the status of my application still shows as "hard copy not yet received". I have tried to call them several times over the past 2 weeks and have sent numerous mails too. I was told someone would reach out to me in 3-4 business days but it has been 2 weeks now. Kindly order them to initiate a refund or fast track my process as it's of paramount importance that i get my pan card as soon as possible. Until i get a concrete response from panind, i can't even apply for a pan card through government channels. Kindly help me.
[Aug 27, 2019] Panind customer support has been notified about the posted complaint.
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