Panind — not responding about returning money

Address:

PANIND Services Unit, No. 5, Site 4, Vikaspuri, New Delhi - 110018, India, New Delhi, Delhi

My self Vijay, before 3-4 months I applied PAN correction i.e. name change on my pan card, my order ID VI-[protected]CR, , I submitted all documents, then they replied me back date of birth document not submitted, i already sent my driving licence, however i sent it by post, again they replied me annexture-a is missing, i sent it by post, again they replied please sent gov. office ID card, I sent them MLA signed annexture - A, however they asking silly things, then I sent mail please return my money they are not responding any massage from, 15 days.
I hope here i will get help from you for getting my money 500 Rs back.