Panind — pan card correction application - no response

I have paid 500 rupees for name correction in my pan card. I have sent all the required documents too but did not get response from their side. I have sent many emails also but they auto replying with the text -

Dear applicant,
For any assistance you can contact us on this number [protected], mon to fri 11 am to 5 pm.

When i am dialing this number there is no response its getting disconnected. Its a fraud organisation govt should take a action against them. They are collecting money and documents from people. They may can use it for wrong purpose.

Please take a strict action.

Thanks,
Arora. [protected]@gmail.com