Panind — pan card not received more than a month

Address:

New Delhi, Hyderabad, Telangana, 500019

I have raised a request for reissuing pan card on 29th apr 2019, have so many followups but still there is no change.
On 22nd may have received an email stating that i would receive pan card within 3-4 weeks, its more than 4 weeks now, when i check online status it shows it has been already dispatched but which courier it has been dispatched is not mentioned also my email id which is mentioned in the status isn't correct.