Panind — wrong application

I have applied for pan card from this website. They charged me rs.499/-. I have sent them an e-mail and inquiring about cancellation and refund and i only got an automated response asking me to wait. I just need to cancel and there no option to cancel at all!

I just want to cancel my pan card application and want a refund of the full amount i paid.
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Panind customer support has been notified about the posted complaint.
Sep 14, 2019
Updated by Sreejita 1
Actually I need my refund immediately please send me some updates about my complain status.
Sep 16, 2019
Updated by Sreejita 1
Please take action on this complaints 🙏
Sep 24, 2019
Updated by Sreejita 1
Please give me updation about my complaints
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Comments

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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