[Resolved]  Pantaloons — complete damage of strap of the bag

Address:Ahmedabad, Gujarat

Hello, I had purchased annabelle brand bag on 2nd nov 2014 from pantaloons- alpha one- Ahmedabad. Within 4 months the strap is completely damaged. I had visited the branch for the same but in vain. The asked me to give my mobile number if something could be done to improve the condition of bag. I had not got call till date. This bag is of no use now. I asked the authority to replace the handle/strap & atleast make is useful for me if they could not make it look like before. Please do the needful on this.
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Feb 8, 2019
Complaint marked as Resolved 
The strap was replaced by the alpha one pantaloons store.
Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
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Please note that i had purchased the bag through payback card so you can get the transaction details for the item. The payback number is [protected]

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