[Resolved] Pantaloons Fashion & Retail — additional tax on top of mrp | |||
Today i had a bad experience from pantaloons store at vr bengaluru mall (11b, sy no 40/9, devasandra industrial area, second stage, kr puram, itpl, road, hobli, bengaluru, karnataka 560048). They are cheating and exploiting people in the name of central government gst policy. Today i purchased some products on sale, unlike other stores like reliance trends they charged 5 percent extra on each products discounted price, i will clarify the scaenerio Usually in reliance trends we can see buy one at 499/buy two at 449 or similar offers. This price 499/449 is the mrp and they won't charge anything extra on 449. If we are buying two for 449, what we are paying is 449*2. But what happened in pantaloons is mrp is 499, i bought two thinking i have to pay 449 each, but they charged 471. When i checked they gave me stupid explaination that according to pantaloons policy they will charge 5% gst again for 449, because its on sale. Even we got other products where mrp was around 1899 which was on 40% discount and they charged gst 5% again for that discounted price 1139. Instead of displaying 449, either they should mention 449+ tax /471 each. There is no point in buying 2 kurtas just for rs 20 discount, i simply got two thinking i am getting rs 100 off. Let me summarize Pantaloons charging gst on top of mrp which sounds like a customer is paying around 10 percent gst for each product on sale. Please don't cheat customers like this. Was this information helpful? | |||
Dec 31, 2017 Complaint marked as Resolved They didn't resolve my complaint.Instead they repeated the same statement they charged extra gst on MRP as per their store policy.Also as per their terminology it is tax recovery not gst 🙁. Pantaloons Fashion & Retail customer support has been notified about the posted complaint. | |||
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+91 86 5290 5000
701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
It makes some sense if they are charging for the difference amount Rs 50, (Original MRP - discounted MRP ;499 - 449 =50).
Or they could have sell products without discounts. I can clearly prove no other shops like big bazaar, reliance trends is not following this policy, charging gst extra on MRP for products under sale.
Gst policy is the same for all retail stores, there is nothing like special rules for pantaloons, right??