[Resolved] Pantaloons Fashion & Retail — carry bag selling in named of service

 
2 Reviews
Logix Mall Noida, Noida, Uttar Pradesh, India
 Soni_6586 on Sep 16, 2019
I purchased a "6203 PTBD bare denim of cost 899/- on 18.08.2019 from Pantaloons outlet in Logix mall Noida". My Invoice receipt no is P116027I19002860. During making invoice retailer asked to me for a carry bag, I confirm to him same and took carry bag. The cost of this carry bag Rs 5/- bucks, which is "Pantaloons" print on carry bag not bared. I told to him about this that this is free of cost because this is named and you are using this for your advertising, so he denied to give without print carry bag and give same the "Pantaloons named print" carry bag with charges instead of free of cost as per government rules. So I need compensate my cost and make him understand for future.

carry bag selling in named of service
Complaint marked as Resolved 2019-10-20 01:53:54

Complaint Status


[Sep 17, 2019] Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified Support
Pantaloons Fashion & Retail Customer Care's response Sep 19, 2019
Hi Soni, thank you for reaching out to us. Kindly write to us at [protected]@abfrl.adityabirla.com for more details on your concern so that our relevant team may look into the matter and get back to you.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I have purchased the clothes above 5000/-, and they have charged a money for carry bag.. how ever i don't know should i have to pay for the carry bag or not.. i have asked the cashier guy same but he said we are charging for the carry bag since the brand is established..

Pantaloons Fashion & Retail Customer Care's response, Sep 19, 2019
Verified Support

Hi Wasim, thank you for reaching out to us. Kindly write to us at [email protected] for more details on your concern so that our relevant team may look into the matter and get back to you.

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    Pantaloons Fashion & Retail - carry bag selling in named of service