[Resolved] Pantaloons Fashion & Retail — dress shrinkage - pantaloons guntur - andhra pradesh
GaGanga_1 on Apr 16, 2018
I purchased of about 30000 rupees in pantaloons on 31st december 2017.. And two of dresses have underwent shrinkage after 1 wash.. I washed them as per the instruction palette.. I went to the store today and asked about that and i have got zero response there.. The manager of the store is pure useless who cannot even deal with the issues.. He said they delete the records in a month.. So i asked him to try for some alteration with the tailor i dont even need any exchange but only the alteration to fit myself.. I received zero response from him and he dont even have any ideas to solve the problem.. What type of store is that with many branches all over india who cant even have the better tailor over there.. I purchased about 1 lakh and above in the pantaloons in the year 2017 and this is what i receive, bad behavior of the staff and no solutions to the problems of the customer.. Heavily disappointed..
Complaint marked as Resolved May 27, 2018
[Apr 16, 2018] Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified SupportPantaloons Fashion & Retail Customer Care's response, Apr 23, 2018
Hi Ganga, thank you for writing to us. At the outset we sincerely regret the inconvenience caused. We request you to kindly provide us your contact number for us to address your concern to your satisfaction.
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