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Pantaloons Fashion & Retail

Pantaloons Fashion & Retail — exchange of size

I got a jacket that was on sale and lost the receipt. I now want to change the size from Medium to Small, please suggest if I can change the size at any Pantaloon store.
I also want to know if the exchange or refund can be done at any store and within how many days.
As I got the jacket out of India and size doesn’t fit properly.
It would be great if someone help me urgently on this matter.
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Comments

I brought 2 T-shirt and 1 short from the pantaloons and they charged me 7 rs for the carry bag. Photos are attached for reference. As per government rule and section of 36 sale of goods act 1930 they are not charged for carry bag to anybody.

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Post the return of the product it's been a month refund is not processed
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    +91 86 5290 5000
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    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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