[Resolved] Pantaloons Fashion & Retail — fake product

AnupT$

from Aizawl, Mizoram

Address:

New Bloom School, Upper Mawprem, Shillong, Meghalaya, East Khasi Hills, Meghalaya, 793002

About a couple of months back I had bought NAUTICA Blue (EDT spray vaporisateur) from Pantaloon Shillong, located at Fire Brigade area. All these time it was running good with the type of fragrance that I like. But now after using half the bottle, I realised suddenly that there is no fragrance at all. It looks like plain water or whatever it is which is fragrance-less. After all these time, I have even disposed the receipt not knowing that the very product will turn out to be fake.
I had never ever expected such, from a reputed company like Pantaloon.
I only hope that the concernd will act promptly and help other innocents like me from getting duped in the future.

Regards
Anup Thapa
Shillong
Anup thapa.[protected]@gmail.com

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Apr 25, 2019

Complaint marked as Resolved

Pantaloons Fashion & Retail customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

Pantaloons Fashion & Retail Customer Care's response Hi Anup, thank you for writing to us. Please write to us at [protected]@abfrl.adityabirla.com or reach out to us at our toll-free helpline no.[protected].

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Comments

Hifzur1960

I did shopping vide attached cash memo for 4092.40 rupees. It mentioned that on shopping for rupees 4000 and more additional 20% discount is offered. However I was not given additional 20% discount. Only 50 % discount given.