[Resolved]  Pantaloons Fashion & Retail — footwear

Address:New Delhi, Delhi, 110062

I bought a ballerina from the pantaloons at saket select city walk. Upon purchasing, i was told that if i have any issues with it, i could return it within 15 days. When i went to the store for exchange, they completely refused for the same. Even upon repeated requests, they did not get my point. I wouldn't have bought that size in the first place, had i not been told by the salesman that i could change it within 15 days! I would have thought twice before buying that! Most of the major brands accept exchanges/returns. I do not understand why pantaloons is creating such problem for its customers!!
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Nov 13, 2018
Complaint marked as Resolved 
Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2018
Pantaloons Fashion & Retail Customer Care's response
Hi, thank you for writing to us. Kindly provide us your contact number for us to speak to you and address the concern at the earliest.
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    Pantaloons Fashion & Retail Phone
    +91 86 5290 5000
    Pantaloons Fashion & Retail Address
    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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