Address: | Darjeeling, West Bengal, 734001 |
Dear concern,
I have returned one IDEE sunglass to Pataloons store(Cosmos mall) in Siliguri on 09/04/2018 due to colour fade of the frame vide model no - 2208 C2. The IDEE representative told me that it will be replaced in 15 days, as I have purchased it on 15/04/2017, So my Warranty period is not yet over. Then he received the product and give me an acknowledgement slip (Attaching herewith) regarding it.
But after that I have visited the STORE several times but they can't even answer me at that point. They told me that, it will be informed to me once it will received.
But I am sorry to say that today is almost 10 and half months already gone. But I didn't get this product back and not even any credit note.
Plz help me.
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