[Resolved]  Pantaloons Fashion & Retail — illegally charged for cloth carry bag

Address:Shopprix Mall Meerut, Meerut, Uttar Pradesh, 250001

I was charged 7 rupees for paper carry bag on[protected] at pantaloons, shopprix mall meerut (Store id - p092).
Receipt number p092006i19005582. Cashier name - anil.
Cashier cashier id -348679
I had bought five clothing items for which i required a carry bag. On demand, i was told i will be charged for it. I had no option as i did not have any bag with me and i had to travel on bike.
The carry bag has pantaloons print on it.
On enquiry, i was told it's a company policy and it can't be changed. I believe it is illegal to charge for a bag that too printed with company name as if i am paying them for their free publicity.
+2 photos
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Nov 21, 2019
Complaint marked as Resolved 
Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2019
Pantaloons Fashion & Retail Customer Care's response
Hi, thank you for reaching out to us. Kindly write to us at [protected]@abfrl.adityabirla.com for more details on your concern so that our relevant team may look into the matter and get back to you.
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    701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East), Mumbai, Maharashtra, India - 400059
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