Pantaloons Fashion & Retail — intentionally charged for pantaloon printed paper bag

Rohit.sharma15

from Mumbai, Maharashtra

Address:

Pantaloons, Unity One Mall, Janakpuri West, Delhi - 110058, New Delhi, Delhi, 110058

Customer Name - Rohit Sharma
Contact Number - +91 [protected]
Reciept Number - P117004I19011237
Store ID : - P 117

Pantaloons Store, Janakpuri west, New delhi, intentionally charged for Pantaloons Printed Paper bag despite being informed pantaloons cashier about the Chandigarh Consumer Commission order and recent fine on Bata India ltd, Lifestyle and Westside for charging on paper bags. Still Panataloons store refused and charged for its paper bag

Bill is attached showing paper bag charges

+1 photos

Was this information helpful?

No (0)

Yes (0)

Pantaloons Fashion & Retail customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2019

Pantaloons Fashion & Retail Customer Care's response Hi Rohit, thank you for reaching out to us. Kindly write to us at [protected]@abfrl.adityabirla.com for more details on your concern so that our relevant team may look into the matter and get back to you.

Sep 26, 2019

Updated by Rohit.sharma15 Hi Team - This response is really unexpected. Despite providing all the information along with bills, being representative of Pantaools, you should have taken this up with appropriate authority rather suggesting customer to write again . Moreover with having all such evident information, you should have ensured that all Pantaloons Store stop cheating its customer by giving clear direction to all your branches.

Nevertheless I'll approach with hope that appropriate action will be taken . Can you please give me correct email to write to Adityabirla as provided Email is protected . Its appearing as " [protected]@abfrl.adityabirla.com "