[Resolved] Pantaloons Fashion & Retail — jeans

 
1 Review
PVR ICON,Hitec City, Madhapur, Hyderabad, Hyderabad District, Telangana, India
 java420 on May 9, 2019
I bought 2 jeans in pantaloons on 1st may 2019.
On 1st may there is an offer on purchase of 2 kraus brand jeans. So, i purchased 2 kraus jeans. Now i felt one of the jeans is not right size. So, i went to shop to get the right size jeans. For exchanging of size they are charging extra money of 297.

Resolution of the problem is either refund or exchange of the jeans.

Complaint marked as Resolved May 14, 2019
They called me and guided the concerned person to resolve the issue. Thank you for the support.

Complaint Status


[May 09, 2019] Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Updated by java420, May 09, 2019
They charged for Paper Bag also. Instead of 34 size, i requested for 32 size. For that they are charging 297 extra. Could you please resolve the issue as early as possible.

jeans
Verified Support
Pantaloons Fashion & Retail Customer Care's response, May 10, 2019
Hi, thank you for reaching out to us. Kindly write to us at [protected]@abfrl.adityabirla.com for more details on your concern so that our relevant team may look into the matter and get back to you. For your concern on extra charge of exchange kindly provide us your contact details to help us serve you better.
Updated by java420, May 11, 2019
I have written a mail. Please resolve the request asap.
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    Pantaloons Fashion & Retail - jeans