Hi,
I bought a leather belt from pantaloon valasaravakkam, chennai outlet on 19th apr 2018 2pm. The trouser i was wearing while purchasing had enough loops so that the belt was fitting well.
When i tried it with my jean... Which had lesser loops, the tail of the belt was protruding.. Hence i went to the outlet today (20th apr 2018) to get a lengthier belt. It was just one day.
They rejected my request harshly and told good once sold cannot be exchanged.
I felt very bad. It is not even one day and that too it is not a perishable item but a leather belt.
I will never visit pantaloon again in my life and i will spread their poor customer service to my friends and relatives. Was this information helpful? |
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