[Resolved]  Pantaloons Fashion & Retail — leather belt

Address:600089

Hi,
I bought a leather belt from pantaloon valasaravakkam, chennai outlet on 19th apr 2018 2pm. The trouser i was wearing while purchasing had enough loops so that the belt was fitting well.

When i tried it with my jean... Which had lesser loops, the tail of the belt was protruding.. Hence i went to the outlet today (20th apr 2018) to get a lengthier belt. It was just one day.

They rejected my request harshly and told good once sold cannot be exchanged.

I felt very bad. It is not even one day and that too it is not a perishable item but a leather belt.

I will never visit pantaloon again in my life and i will spread their poor customer service to my friends and relatives.
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May 27, 2018
Complaint marked as Resolved 
Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2018
Pantaloons Fashion & Retail Customer Care's response
Hi, thank you for writing to us. We request you to kindly provide us your contact number for us to speak to you and address your concern.
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