[Resolved] Pantaloons Fashion & Retail — Not providing free packing bag even spent 4000

Kamlesh Mohite

from Surat, Gujarat

Address:

Vadodara, Gujarat, 390016

Pantaloon staff amd management does not worry about customer even spent 4000/- they were asking for extra money for carry bag

Many big brands providing the same free
Further got answer from billing counter that we are against o[censored]se of plastic thatswhy its chargeable

That only means customer provide money you allow to use plastic

Now never preffered pantaloons for shopping

[protected]

Was this information helpful?

No (0)

Yes (0)

Apr 28, 2017

Complaint marked as Resolved

Pantaloons Fashion & Retail customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2017

Pantaloons Fashion & Retail Customer Care's response Hi Kamlesh, Thank you for visiting our store, we truly value your feedback. The extra charge for the bags is in a bid to help the environment. In our endeavor towards consumer satisfaction, we do provide them the freedom to carry own bags, so that they are not compulsorily required to spend this amount.
We are happy to inform you that we also have a paper gift wrapping facility available at our Customer service desk ( it’s free of cost!), may be next time when you visit our store we can make the shopping special for you by free gift wrapping of the merchandize. We hope this meets your understanding and look forward to seeing you at Pantaloons soon.