Pantaloons Fashion & Retail — Partial delivery of the items ordered.

sravan racha

from Hyderabad, Telangana

Address:

4th Floor, Agastya Corporate Park, Sunder Bung Lane,LBS Road, Near Phoenix Marketcity Mall, Kurla West,Mumbai – 400070

I have ordered 5 items from pantaloons online store on 17th june, 2020 through online payment by paying ₹1136 and so far, only one item had been delivered and there is no information given regarding the other 4 items. I had tried calling the customer care number so many times and there is no response from them. Also, i had mailed on their mail id regarding the same but there is of no use. How can they be so negligent carrying such a reputed name?

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Pantaloons Fashion & Retail customer support has been notified about the posted complaint.

Aug 05, 2020

Updated by sravan racha Namaste,

Thank you for writing to us.

We understand that you have a concern with regard to the status of your order placed on our online shopping portal.

It must be quite annoying to have received only part of your order. We sincerely regret and apologize for the inconvenience. At Pantaloons, our endeavor is to ensure our customer has a great experience shopping with us always.

We would like to know if you have received the products or not. IF NOT we will escalate this issue on high priority.

We value your time and certainly look forward to your purchases with us.

We assure you of our commitment of a great experience with our online store. If there are any other concerns that need to be addressed, please don’t hesitate to contact us.

The Reference id for your current request is INFO[protected]

We value you!
Pantaloons Customer Care Team