Pantaloons Fashion & Retail — poor response

Address:

400101

Wanted to redeem the points accumulated as geen card holder [protected]. However not receiving the OTP. Requested to change cell no but the counter staff Babu mis guided that once I change the mobile number, the points is not carried to new no. But after almost 30 mins and after not getting any repose from customer care toll free no, I could get my no changed and so redeemed the points. But the service is very bad.